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Copyright 2005
Memorial Hospital, Inc. Towanda, Pennsylvania
All Rights Reserved
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Message from our President / Chief Executive Officer
Dear Community Member,
Welcome to Memorial Hospital's Internet Pages. I hope you find our web site informative and useful in your search for information about our physicians, facilities and services. I'd like to take the opportunity to answer several questions that I'm often asked about Memorial Hospital.
One of the most common questions is, "How do hospitals measure their quality performance?" Memorial Hospital continually monitors many different measures of quality, from how well we follow national protocols to how our patients feel about their care. But our internal measurements are far from the whole story; we are also audited by two important outside groups: the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the State of Pennsylvania. Both organizations audit us to similar quality standards and we routinely do very well in these audits. In fact, we're quite proud to report that Memorial Hospital's employees, physicians and trustees recently earned the Gold Seal of Approval from the Joint Commission. This is the highest level of approval granted by JCAHO and it is valid for a three-year period. Let me assure you, though, that this three-year accreditation isn't a license to sit back and relax. The Joint Commission can and does arrive, unannounced, at any time to make sure we're staying on our toes and in compliance with the quality standards.
Participating in the Joint Commission accreditation process is voluntary and, while it is a tough test, we view the process of obtaining this accreditation as a key step in achieving and maintaining our commitment to quality and safety.
The State of Pennsylvania also conducts a very thorough and comprehensive audit of the facility to assure the members of the community that Memorial is a quality healthcare organization deserving of its license to operate. The State conducts its audit every two years and they too, can walk in the doors without notice.
Another common question is, "Who owns Memorial Hospital?" Memorial Hospital Inc. is a not-for-profit, 501(c)(3) corporation licensed by the State of Pennsylvania as an independent community hospital. Simply stated, the community owns Memorial Hospital. The community built Memorial and they continue to manage it. Our hospital has been in existence since 1959 and was founded as a result of a community membership drive. The thirty trustees of the Memorial Hospital Board of Directors are members of the community we serve. These volunteers offer their time and expertise to the key tasks of hiring competent management, approving a long-term plan, credentialing physicians to practice according to their training, and assuring financial accountability of the hospital's assets. To do that, they stay educated and informed on the issues facing the medical community and participate actively in regular board and committee meetings.
"Does Memorial Hospital employ physicians?" Yes, we do, but not until the Spring of 2008. Our Board responded to the community's need for more physicians by establishing Community Health Associates LLC, a new company that will provide another employment choice for physicians to come into our area and provide healthcare services. The Board has also approved a new policy for recruitment and retention of physicians as a long-range strategy to offer medical care in our community. Through this policy we will be able to recruit physicians to establish their practices here, with or without assistance from Memorial Hospital. Therefore, for the first time, Memorial Hospital does employ physicians. Click here to see these physicians.
All three leadership groups of the hospital - the board, medical staff and administration - continuously work together to identify and direct the priorities of the hospital through the development and implementation of strategic plans within the scope of our mission.
Thank you for your interest in your community hospital. I would like to assure you, on behalf of the hundreds of your neighbors who make it their life's work to provide you with a strong, effective community hospital, that we at Memorial Hospital will do our best to meet and exceed your expectations - now and into the future.
Sincerely,
Gary A. Baker
President
and Chief Executive Officer
Gary A. Baker was
appointed President of Memorial Hospital, Inc., in April 1992. He is responsible
for the administration of the Hospital, leads a multi-talented team of
more than 450 employees, and regularly consults with the hospital's multifaceted
medical staff and Board Of Trustees.
Mr. Baker received his BS degree from Bethany College in Oklahoma, majoring
in Business Administration and Accounting. He received his Masters in
Business Administration from Baldwin Wallace College in Cleveland, Ohio,
where he completed graduate work using the systems approach in all areas
of administration including human resources, accounting, planning, finance,
and organizational structure.
His community involvement is extensive and is not limited to the following: Member of the Industrial Management Council, the American Red Cross, the Bradford County United Way and the Towanda Rotary.
Memorial Hospital Administrative Staff:
William
Rohrbach
Chief Financial
Officer
Mr. Rohrbach began his career with Memorial Hospital in 1996 as the Chief Financial Officer. In addition to being Memorial's Chief Financial Officer, Mr. Rohrbach has the responsibility of the Business Office, Medical Records, Information Systems, Admissions/Receptioning areas, Material Management, Finance Department, Marketing, as well as the areas of Plant Operations, Dietary and Housekeeping. In addition to these responsibilities, Mr. Rohrbach also functions as the Hospital's Compliance Officer in concert with the President's Staff and is Assistant Secretary of the Board of Trustees.
Mr. Rohrbach is a graduate of the Pennsylvania State University and holds a Master's Degree in Health Care Administration from Kennedy-Western University.
Click to Email William Rohrbach
Lynn
W. Dibble, RN, BSN, MSN
Vice President
Patient Care Services
Mrs. Dibble began her career at Memorial Hospital in 1978 and she currently serves the organization as Vice-President of Patient Care Services and Chief Executive Nurse and oversees all Nursing departments, Performance Improvement, Pharmacy, Cardiopulmonary, Central Sterile Services, Radiology and Imaging, Social Services, Physical and Occupational Therapy Services, Cardiac and Pulmonary Rehabilitation, EMS Department, Infection Control, and Utilization Review/Discharge Planning.
Mrs. Dibble received her education in nursing from the Robert Packer School of Nursing, Sayre, PA; her BSN from Bloomsburg University, Bloomsburg, PA and MSN from Syracuse University, Syracuse, New York.
Carol
Sager, MS, NHA
Vice President
Mrs. Sager began her career with Memorial Hospital in 1976 and she currently serves the organization as Vice President. Her responsibilities include overseeing the Personal Care Home, Private Care, Skilled Nursing Unit, Home Health and Hospice, Speech Therapy, Pediatric Therapy, and Nurse Aide Training Program. Mrs. Sager is involved in Physican recruitment and establishing physician office practices.
Mrs. Sager is a graduate of the Robert Packer Hospital School of Nursing, recieved her Bachelors of Nursing Degree from Elmira College and her Masters of Healthcare Administration from King's College. She is a licensed Nursing Home Administrator.
Linda
Berry
Vice President of Human Resources
Linda Berry began
her career with Memorial Hospital in 1976 and currently holds the position
of Vice President of Human Resources. She is an active member of the Twin
Tier Healthcare Personnel Association and a board member of Partners with
Families.
Mrs. Berry holds a BS in Business Administration from Kennedy-Western University. She is also a graduate of Elmira Business Institute and holds a certificate in Business Administration from the Pennsylvania State University.
Debra
J. Fairchild CPS/CAP
Director of Administrativeand Medical Staff Affairs
Mrs. Fairchild began her employment at Memorial Hospital in 1973 and currently holds the position as Director of Administrative and Medical Staff Affairs. Mrs. Fairchild is a graduate from the Williamsport School of Commerce in Williamsport, PA. She holds the designation of Certified Professional Secretary and Certified Administrative Professional, awarded by the Institute for Certification of the International Association of Administrative Professionals (IAAP). She is a member of the IAAP and has served that organization as President of the Pennsylvania Division.
Click to Email Debra Fairchild